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Because Apple designs the computer, the operating system, and many applications, Mac is a truly integrated system. And only AppleCare+ gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. • 24/7 priority access to Apple experts via chat or phone • Global repair coverage 1 • Onsite repair for desktop computers: Request that a technician come to your work site 3 • Mail-in repair for portable computers 3: Mail in your Mac using a prepaid shipping box provided by Apple • Carry-in repair 3: Take your Mac to an Apple Store or other Apple Authorized Service provider. Important notes Purchase AppleCare+ with your new Mac. Or buy it within 60 days of your Mac purchase: • (requires you to verify your serial number and run a remote diagnostic) • At an Apple Store (inspection of Mac and proof of purchase are required) • By calling 800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase) For Mac computers running macOS Server, the plan covers server administration and network management issues using the graphical user interface of macOS Server. For advanced server operation and integration issues, purchase.
See AppleCare+ for complete product details. Apple Footer • Service coverage is available only for Mac and its original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80 percent of their original capacity, and (iii) up to two incidents of accidental damage from handling of your Mac, each incident being subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax. If your Mac has catastrophic damage from an accident or is inoperable after unauthorized modifications, you will need to buy a replacement.
• Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change. • Availability of each option depends on country or region in which service is requested and location of Apple Authorized Service Provider.
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Apple may also request that the customer replace components with readily installable parts. • AirPort must be purchased up to two years before your Mac purchase or during the term of your AppleCare+ coverage. AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction.
The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. Purchase of the plan is not required to purchase the covered equipment. For complete details, see term at.